Patient Feedback

All patient information is strictly confidential and participation in any research to improve health awareness and/or treatment is at the patient’s discretion. From time to time we conduct a survey of patient views of the practice. These surveys are important in helping us to continue to provide a quality service. If you are unhappy with any aspect of the care you receive from this practice, we are keen to know about it. Please feel free to talk to the doctor, receptionist or practice manager. If you prefer anonymity, please feel free to write us a letter or use our suggestion box. We believe that problems are best dealt with within the practice and would encourage you to speak to us about any aspect of the service that you are unhappy about. However, if you feel there is a problem you wish to take up outside of the practice, you may prefer to contact the Queensland Government Centre for handling complaints. The address appears below:

Health Ombudsman

PO Box 13281

George St

Brisbane Qld 4001

Phone: 133 646