APPOINTMENTS

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Appointments can be made by phone on 41241122 or alternatively through the HOTDOC App, HOTDOC website or by clicking the 'Book Online' link above.

Emergencies will always be given priority and our reception staff will attempt to contact you if there are any unforeseen delays due to your doctor being called away.  Longer consultation times are available so please ask our reception staff if you require some extra time. If you or your family require an interpreter service, assistance with communication, assistance with mobility, need to lie down or just need some privacy, please let us know when you make an appointment. If you would prefer to see the doctor with a chaperone present please ask at reception. Patients who arrive at the surgery without an appointment, and ask to be seen urgently, will be triaged in consultation with their doctor.

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Please note there will be a non refundable “Non Attendance” fee of $50 for all new patients to the practice who fail to attend their initial appointment. If you are unable to attend your appointment please call the practice to cancel as soon as possible. Reception staff will make every effort to accommodate your preferred time for an appointment.